Microsoft Dynamics CRM 2011 and Data Integration

At the point of time where customers are going to implement an Microsoft Dynamics CRM System, they most often already have an ERP System like SAP or Navision or Axapta in place.As you do not want to have inconsitant data, and also do not want to maintain data twice you will get the need to get an data integration beween your Microsoft Dynamis CRM System and you ERP System, lets take SAP as an example.In general we talk about 3 Main Areas of Data Integration:1. Master Data Integration 2. Customer Data Integration 3. Application Integration 1. Master Data Integration:What we need as starting point in Dynamics CRM are the accounts already present in SAP.Maybe we have also contacts in regarding to the accounts maintained in SAP.What we would...

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Posted in: CRM 2011 Data Integration

(Dynamics ) CRM Datenqualität nachhaltig verbessern

Informationsqualität oder Datenqualität bezeichnet die Qualität, also Relevanz und Korrektheit von Informationen. Insbesondere besagt sie, wie verlässlich eine Information ist und inwieweit man sie als Grundlage für eine Planung des eigenen Handelns verwenden kann soweit die Wikipedia Kernbeschreibung Aktuelle und historische (Dynamics) CRM Daten bilden die Grundlage für viele operative und strategische CRM Prozesse in den Bereichen Vertrieb, Marketing, Service und Unternehmensführung. Das Problem: (Dynamics)  CRM Daten mit geringer Qualität bedeuten: - erhebliche Risiken für Unternehmen z.B. bei Strategischen Entscheidungen - sehr inkonsequenten Nutzung von Verkaufschancen da Sie diese einfach nicht erkennen. - die CRM Servicequalität...

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Fixed it! CRM 2011 404 Error Loading Web Resources

After installing Microsoft Dynamics CRM 2011 at a customer site today we get the follwoing issue. The CRM appeared to complete successfully, and if you didn’t look too close, the application seemed to be working fine. But once we started to configure the queues, we noticed that there were form scripting errors all over the place. We usd fiddler to get more details on this issue.As it turns out, the CRM was unable to load any of the Web Resources.  Resolution 1 – URL Re-Write Rules Missing In the CRM’s web.config (please make a backup copy of this file before working on it), there should be a <rewrite> section. If it is missing or doesn’t look like the XML below, then try updating it: <rewrite> <rules> <rule name="ClientGlobalContextRule"...

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Posted in: CRM 2011 Troubleshooting

Microsoft Dynamics CRM 2011 UR9 Beta available

The beta version of Microsoft Dynamics CRM 2011 UR9 or Q2 2012 Service Update or “R8”. The beta release only includes on-premises version of the next release of CRM. This release includes support for multiple browser types and many other great features that you can find in the Release Preview Guide. This beta release is primarily targeted at developers and partners. We want you to make sure your solution and custom code works as you expect with the upcoming release. Please be sure to ready yourself, your peers and solutions for the release coming up in just a few short weeks. What does the beta include? A test only on-premises build Pre-recorded feature overview sessions and power point presentation files Pre-release implementation guide SDK and readme. Again we’d like to emphasize...

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Posted in: CRM 2011 Update Rollups

Dynamics CRM 2011 Rollup 8 now available

The Microsoft Dynamics CRM UR8 was released today  May 3rd 2012. You can find the related Rollup 8 items here Microsoft Download Center: http://www.microsoft.com/en-us/download/details.aspx?id=29692 KB Article: http://support.microsoft.com/default.aspx?kbid=2600644 Microsoft Update: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=2600644 Rollup 8 Build Number: 05.00.9690.22...

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Posted in: CRM 2011 Update Rollups