Welcome to our website

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. ed ut perspiciatis unde omnis iste.

Freitag, 17. August 2012

Installing CRM 2011 via Command Line and XML Config File

The /config [drive:] [[path] configfilename.xml]] command-line parameter provides Microsoft Dynamics CRM Server Setup with required information. The information supplied by the XML configuration file is the same required by each installation screen.
Important
The XML elements must be in English (US). An XML configuration file that has localized XML elements will not work correctly. For example, if you have a German version of Microsoft Dynamics CRM Server 2011, the XML file elements must still be English (US).
By default, Setup will use UTF-8 encoding for the Setup XML configuration file. Setup cannot load an XML configuration file when there are extended characters in the file. You will receive an error message from Setup that the XML file is invalid. If the XML configuration file contains extended characters, you can work around this issue by saving the XML configuration file by using Unicode encoding. To do this, open the XML configuration file in Notepad, click Save As, in the Encoding list select Unicode, and then click Save.
An explanation of each XML element and a sample XML file for a Full Server installation follows. For information about how to install separate server roles by using the command prompt, see the Install Microsoft Dynamics CRM Server 2011 roles topic later in this section.
<CRMSetup> </CRMSetup>
The configuration file must be a valid XML file that uses <CRMSetup> as the root element.
<Server> </Server>
Specifies a Microsoft Dynamics CRM Server 2011 installation. All the Microsoft Dynamics CRM Server 2011 entries that follow must be inside the <Server> elements.
<InstallType>Uninstall/Repair/Configure</InstallType>
Specifies the type of installation that Setup will perform. The following options are available:
Uninstall. Uninstalls Microsoft Dynamics CRM Server 2011.
Repair. Starts Setup in repair mode.
Configure. Starts Setup in configuration mode.
<Patch update="true"/"false">\\ServerName\ShareName\Patch_Location</Patch>
Determines the behavior of the update Microsoft Dynamics CRM Server Setup technology. This feature lets Setup perform a one-time search for, and if applicable, download to apply the latest installation files for Microsoft Dynamics CRM.
By default, this element does not specify a location, which configures Setup to search for available updates by using Microsoft Update. If you want Setup to install updates from another location, such as a share on your network, add the file paths to the .msp file in the element, as shown in the following topic.
update
Specifies whether Setup will look for, download, and apply updates for Microsoft Dynamics CRM Server Setup. We recommend that you let Setup download the latest version by specifying true. By default, this value is set to false. If the value is set to false, Setup will ignore this step and continue with the installation. However, if running Setup by using the /Q or /QR parameter, you must specify this element.
For more information about how to obtain Setup updates, see How to obtain the setup updates for Microsoft Dynamics CRM 2011.
<SqlServer>SQLServername\InstanceName</SqlServer>
Specifies the name of the instance of Microsoft SQL Server that will manage the Microsoft Dynamics CRM Server 2011 database files. If you use the default instance, you can provide the name of the computer where SQL Server is installed. If SQL Server is running on the computer where you are installing Microsoft Dynamics CRM Server 2011, you can specify ". " or "localhost".
<Database create="true"/"false" update="true"/"false"/>
create
Values for this parameter are either true or false. True causes Setup to create a new Microsoft Dynamics CRM configuration database. False causes Setup to connect to an existing Microsoft Dynamics CRM configuration database.
update
Values for this parameter are either true or false. When you select true, Setup will write the appropriate server deployment information to the configuration database (MSCRM_CONFIG). Select false only when you are using a pre-existing configuration database and you do not want Setup to update the server deployment information. When you select false, the appropriate server deployment information for the computer where Microsoft Dynamics CRM 2011 Server is being installed must already exist in the configuration database for Setup to complete successfully. The default value is true.
<Organization>Organization friendly or long name</Organization>
Specifies the long name of your organization. The name can be up to 250 characters long and extended characters are supported.
<OrganizationUniqueName>Unique name</OrganizationUniqueName>
UniqueName
Specifies the name of your organization that will be used in the URL that users will use to access the deployment. There is a 30 character limit. Extended characters or spaces are not allowed. If you do not specify this element or leave the value blank, Setup will generate a short name based on the <Organization> element value.
Important
The unique organization name will be used to construct the URL for users to sign-in to the application. Therefore, we recommend that you limit the length of the unique organization name to reduce the overall length of the URL.
<muoptin optin="true”/“false" />
Specifies whether to use Microsoft Update to download and install updates to Microsoft Dynamics CRM Server 2011 and other installed applications. After the installation is completed, this feature helps keep your computer up-to-date on an ongoing basis.
  • True. When you specify this option, Setup will opt in to Microsoft Update as the update service and use the Windows automatic updating settings on the computer. Windows automatic update settings can be viewed in Windows Update in Control Panel. Microsoft Update helps make sure that your computer has the latest technology, which can help reduce the risk of vulnerabilities and security issues.
  • False. When you specify this option, Setup will not change the existing Windows automatic update settings. If the computer is not already configured to use Microsoft Update as the update service, we recommend that you have another method to install updates on the computer, such as by using Microsoft Windows Update Services (WSUS). If left blank, a value of false will be selected.
<OU> OU=value,DC=value,DC=value,DC=value,DC=value</OU>
The <OU> element specifies the Active Directory directory service organizational unit (OU) where the security groups will be created, for example, <OU> OU=CRM, DC=MySubDomain, DC=MyDomain, DC=com</OU>. When you use the <Groups> element described later, the <OU> element is ignored.
<PreferredDC>servername.domain.com</PreferredDC>
Specifies the domain controller to contact when performing operations that require Active Directory. If not specified, Setup will use the first domain controller available. This setting is only available when you use a configuration file.
<LicenseKey>KeyValue</LicenseKey>
Specifies the product key for this deployment. The configuration file can contain only one Microsoft Dynamics CRM product key. For example:
<licenseKey>XXXXX-XXXXX-XXXXX-XXXXX-XXXXX</licenseKey>
Note
If you purchase Microsoft Dynamics CRM through a Microsoft Volume Licensing program, the license key is provided in the license.txt file. The license.txt file is included in the Microsoft Dynamics CRM installation files.
<WebsiteUrl Create="true"/"false" port="TCPportnumber">path</WebsiteUrl>
Specifies the Web site to be used for Microsoft Dynamics CRM Server 2011.
Use Create="true" to create a new Microsoft Dynamics CRM Web site and leave the value between the element tags blank. Use port="TCPportnumber", where TCPportnumber is a valid and available TCP port number, to specify the port for connecting to the Microsoft Dynamics CRM Server 2011 application. If left blank, the port number that will be used is 5555.
Specify Create="false" to use an existing Web site and then you must type the Web site path in the element tags by using one of the following formats. When you use the Create="false" attribute, the port attribute is ignored.
For example:
  • http://server:port/ or http://server.contoso.com
  • /LM/W3SVC/n, where n is the Web site ID. 1 is the default Web site.
<Help anonymous="true"/"false">http://host/Help</Help>
Optional element to specify a different URL where Microsoft Dynamics CRM Help is located. This setting is typically used in a multi-server deployment or to replace the default URL such as when using a host header. If you select false to disable anonymous access, it may produce repeated login prompts for users who access Microsoft Dynamics CRM Help. This setting is only available when you use a configuration file.
<InstallDir>c:\program files\Microsoft Dynamics CRM</InstallDir>
Specifies the folder in which application files will be installed. By default, Setup will use the folder C:\Program Files\Microsoft Dynamics CRM.Specifies the folder in which application files will be installed. By default, Setup will use the folder C:\Program Files\Microsoft Dynamics CRM.Specifies the folder in which application files will be installed. By default, Setup uses the folder C:\Program Files\Microsoft Dynamics CRM.
<basecurrency isocurrencycode="CurrencyCode" currencyname="CurrencyName" currencysymbol="CurrencySymbol" currencyprecision=”2"/"3"/"4”/>
isocurrencycode
Specifies the ISO three-letter currency-code, display name, and symbol to use for the base currency. For example, if you want to use U.S. dollars as the base currency, use isocurrencycode="USD". You must use a valid ISO currency description for the isocurrencycode attribute.
currencyname and currencysymbol
You must also specify the currency-name and currency-symbol display names for the ISO base currency. For example, if the ISO currency code is USD, the currency name should be "US Dollar" and the currency symbol should be "$". However, you can use any string that you want for these attributes.
Important
After Setup is complete, you cannot change the base ISO currency code. However, you can change the base-currency name, base-currency symbol, and base-currency precision.
A list of currently supported ISO currency codes is available in the Currency support of this guide. The currency codes are provided from Microsoft .NET Framework and may change.
currencyprecision
You must specify the precision for the base currency that you specified in the currencycode attribute. Valid values depend on the type of currency that you specify. For example, USD valid values are 1 – 9 and the default value is 2.
<OrganizationCollation>CollationName</OrganizationCollation>
This optional element specifies the SQL Server database collation name to use for the organization database. The default collation depends on the language of Microsoft Dynamics CRM Server 2011 that you are installing, for example, Latin1_General_Cl_Al, which is the default collation for English (US) language deployments. For more information about database collation, see the Microsoft MSDN Library Web site SQL Server Collation Fundamentals.
<CrmServiceAccount type="DomainUser"/"NetworkService">
<ServiceAccountLogin>Domain\User</ServiceAccountLogin>
<ServiceAccountPassword>password</ServiceAccountPassword>
</CrmServiceAccount>
Specifies the Microsoft Dynamics CRM service account used to run the Microsoft Dynamics CRM Unzip Service and ASP.NET AppPool application pool identity.
Accepted values are DomainUser, which will use the specified domain user provided in the <ServiceAccountLogin> and <ServiceAccountPassword> elements or NetworkService, which uses the Network Service system account (not recommended). By default, Setup will use the DomainUser option. If DomainUser or no type is specified, <ServiceAccountLogin> and <ServiceAccountPassword> are required. When you run Setup by using the /Q or /QR parameter, if this element is not specified the Network Service account will be used.
Caution
Maintaining the configuration file that has <ServiceAccountLogin> and <ServiceAccountPassword> values specified is a security risk because you are storing a password in plain text. Delete these elements as soon as the configuration file is used to install Microsoft Dynamics CRM Server 2011.
We strongly recommend that you select a low-privilege domain account that is dedicated to running these services and is not used for any other purpose. Additionally, the user account that is used to run a Microsoft Dynamics CRM service cannot be a Microsoft Dynamics CRM user. This domain account must be a member of the Domain Users group. Additionally, if the Asynchronous Service and Sandbox Processing Service roles are installed, such as in a Full Server or a Back End Server installation, the domain account must a member of the Performance Log Users security group.
<SandboxServiceAccount type="DomainUser"/"NetworkService">
<ServiceAccountLogin>Domain\User</ServiceAccountLogin>
<ServiceAccountPassword>password</ServiceAccountPassword>
</SandboxServiceAccount>
Specifies the service account to use for the Sandbox Processing Service.
Accepted values are DomainUser, which will use the specified domain user provided in the <ServiceAccountLogin> and <ServiceAccountPassword> elements or NetworkService, which uses the Network Service system account (not recommended). By default, Setup will use the DomainUser option. If DomainUser or no type is specified, <ServiceAccountLogin> and <ServiceAccountPassword> are required. When you run Setup by using the /Q or /QR parameter, if this element is not specified the Network Service account will be used.
Caution
Maintaining the configuration file that has <ServiceAccountLogin> and <ServiceAccountPassword> values specified is a security risk because you are storing a password in plain text. Delete these elements as soon as the configuration file is used to install Microsoft Dynamics CRM Server 2011.
If you do not specify this element, Setup will use the account specified in the <CrmServiceAccount> element to run this service. Therefore, we recommend that you specify a different low-privilege user account for each of the Microsoft Dynamics CRM service accounts.
<DeploymentServiceAccount type="DomainUser"/"NetworkService">
<ServiceAccountLogin>Domain\User</ServiceAccountLogin>
<ServiceAccountPassword>password</ServiceAccountPassword>
<DeploymentServiceAccount>
Specifies the service account to use for the Deployment Web Service.
Accepted values are DomainUser, which will use the specified domain user provided in the <ServiceAccountLogin> and <ServiceAccountPassword> elements or NetworkService, which uses the Network Service system account (not recommended). By default, Setup will use the DomainUser option. If DomainUser or no type is specified, <ServiceAccountLogin> and <ServiceAccountPassword> are required. When you run Setup by using the /Q or /QR parameter, if this element is not specified the Network Service account will be used.
Caution
Maintaining the configuration file that has <ServiceAccountLogin> and <ServiceAccountPassword> values specified is a security risk because you are storing a password in plain text. Delete these elements as soon as the configuration file is used to install Microsoft Dynamics CRM Server 2011.
If you do not specify this element, Setup will use the account specified in the <CrmServiceAccount> element to run this service. Therefore, we recommend that you specify a different low-privilege user account for each of the Microsoft Dynamics CRM service accounts.
In addition to the permissions required by the other Microsoft Dynamics CRM service accounts, the Deployment Web Service account requires system administrator permission on the SQL Server, and must be a member of the local administrator group where SQL Server is running to be able to create or import organizations.
<AsyncServiceAccount type="DomainUser"/"NetworkService">
<ServiceAccountLogin>Domain\User</ServiceAccountLogin>
<ServiceAccountPassword>password</ServiceAccountPassword>
<AsyncServiceAccount>
Specifies the service account to use for the asynchronous processing services.
Accepted values are DomainUser, which will use the specified domain user provided in the <ServiceAccountLogin> and <ServiceAccountPassword> elements or NetworkService, which uses the Network Service system account (not recommended). By default, Setup will use the DomainUser option. If DomainUser or no type is specified, <ServiceAccountLogin> and <ServiceAccountPassword> are required.
Caution
Maintaining the configuration file that has <ServiceAccountLogin> and <ServiceAccountPassword> values specified is a security risk because you are storing a password in plain text. Delete these elements as soon as the configuration file is used to install Microsoft Dynamics CRM Server 2011.
If you do not specify this element, Setup will use the account specified in the <CrmServiceAccount> element to run this service. Therefore, we recommend that you specify a different low-privilege user account for each of the Microsoft Dynamics CRM service accounts.
<SQM optin=" true / false"/>
Specifies whether you will participate in the Customer Experience Improvement Program. If you specify true, you will participate in the program.
Note
<Reporting URL="http://srsserver1/ReportServer"/>
URL
Specifies the URL of the Report Server.
<Groups autogroupmanagementoff="true/false">
<PrivUserGroup>CN=value,OU=value,DC=value,DC=value,DC=value</PrivUserGroup>
<SQLAccessGroup>CN=value,OU=value,DC=value,DC=value,DC=value</SQLAccessGroup>
<ReportingGroup>CN=value,OU=value,DC=value,DC=value,DC=value</ReportingGroup> <PrivReportingGroup>CN=value,OU=value,DC=value,DC=value,DC=value</PrivReportingGroup>
</Groups>
When specified, Setup will use the existing groups in Active Directory instead of creating them during installation. If <automanagegroupsoff> is true, Setup will not add or remove any members to those groups. If you specify <automanagegroupsoff> as true, you must manually create and add the appropriate membership to these groups for users to be able to run the application, and you must continue to do so as new members are added or removed from Microsoft Dynamics CRM.
When you specify the <Groups> element, the <OU> element, if specified, will be ignored. This setting is only available when you use a configuration file.
<Reboot>"true" / "false"</Reboot>
If this option is not specified, the default is false. This means that the server will not automatically restart at the end of Setup. Also, this option applies only to a final install restart, and not previous restarts that may be required for other components.
NOTE
The installation of Microsoft .NET Framework may require you to restart your computer before you can continue to run Microsoft Dynamics CRM Setup.
<Email>
<IncomingExchangeServer name="ServerName"/>
This optional element specifies the Microsoft Exchange Server computer or POP3 that will be used by the E-mail Router to route incoming e-mail messages. If not specified and later the E-mail Router is used in the deployment, the computer must be added to the PrivUserGroup security group.
</Email>
Specifies the e-mail server that will be used for e-mail routing.
<configdb>
This is the parent for the following encryption key elements:
Warning
By default, encryption keys are not stored in the configuration database in an encrypted format. We strongly recommend that you specify encryption when you run Setup by using the following entries. For more information, see Key Management in Microsoft Dynamics CRM.
<encryptionkeys certificate="CrmEncryptionCertificate" generate="true"/"False" password="SCpassword" keysource="uniqueID">
The <encryptionkeys> element specifies how, and whether, to encrypt the keys that are stored in the Microsoft Dynamics CRM system. Use generate="true" to enable the system-generated keys that are encrypted. The keysource may be any value, but must be different from other keysource values. SCpassword is the password that will be used to create the symmetric certificate. This setting is only available when you use a configuration file.
Warning
Maintaining a configuration file that has password and keysource values specified is a security risk because you are storing a password and key information in plain text. We recommend that you save the password in a secure location from where it can be retrieved later for recovery. For more information about best practices for password storage, see the MSDN article Passwords Best practices. Then, delete these elements as soon as the configuration file is used to install Microsoft Dynamics CRM.
<encryptionkey physicalname="CrmSymmetricKey" virtualname="CrmKeyEncryptionKey"/>
Each <encryptionkeys> element specifies a mapping between a symmetric key store in the Microsoft SQL Server database to a virtual key name, hard-coded in Microsoft Dynamics CRM for encrypting data in the configuration database. This setting is only available when you use a configuration file.
</encryptionkeys>
</configdb>
<LaunchReportingExtensionsSetup>"false" / "true"</LaunchReportingExtensionsSetup>
Optional element that specifies whether to start Microsoft Dynamics CRM Reporting Extensions Setup immediately after Microsoft Dynamics CRM Server Setup completes. By default, the value for this element is false and Microsoft Dynamics CRM Reporting Extensions Setup will not start after Microsoft Dynamics CRM Server Setup completes. Additionally, Microsoft Dynamics CRM Reporting Extensions Setup will only start when the following conditions are true:
  • Microsoft Dynamics CRM Server Setup will be creating or upgrading the first organization in the deployment
  • The specified Report Server computer is the local computer where Setup is running

    Full config File:

    <CRMSetup>
    02 <Server>
    03 <Patch update="true"></Patch>
    04 <LicenseKey>MQM2H-JYYRB-RRE6J-8WBBC-CVBD3</LicenseKey>
    05 <SqlServer>SQL1</SqlServer>
    06 <Database create="true"/>
    07 <Reporting URL="http://SQL1/ReportServer"/>
    08 <OrganizationCollation>Latin1_General_CI_AI</OrganizationCollation>
    09 <basecurrency isocurrencycode="SGD" currencyname="Singapore Dollar" currencysymbol="$" currencyprecision="2"/>
    10 <Organization>My Company</Organization>
    11 <OrganizationUniqueName>MyCompany</OrganizationUniqueName>
    12 <OU>OU=CRM,DC=DOMAIN,DC=COM</OU>
    13 <WebsiteUrl create="true" port="80"> </WebsiteUrl>
    14 <InstallDir>c:\Program Files\Microsoft Dynamics CRM</InstallDir>
    15 <CrmServiceAccount type="DomainUser">
    16 <ServiceAccountLogin>DOMAIN\administrator</ServiceAccountLogin>
    17 <ServiceAccountPassword>pass@word1</ServiceAccountPassword>
    18 </CrmServiceAccount>
    19 <SandboxServiceAccount type="DomainUser">
    20 <ServiceAccountLogin>DOMAIN\administrator</ServiceAccountLogin>
    21 <ServiceAccountPassword>pass@word1</ServiceAccountPassword>
    22 </SandboxServiceAccount>
    23 <DeploymentServiceAccount type="DomainUser">
    24 <ServiceAccountLogin>DOMAIN\administrator</ServiceAccountLogin>
    25 <ServiceAccountPassword>pass@word1</ServiceAccountPassword>
    26 </DeploymentServiceAccount>
    27 <AsyncServiceAccount type="DomainUser">
    28 <ServiceAccountLogin>DOMAIN\administrator</ServiceAccountLogin>
    29 <ServiceAccountPassword>pass@word1</ServiceAccountPassword>
    30 </AsyncServiceAccount>
    31 <SQM optin="true"/>
    32 <mu option="true"/>
    33 <Email>
    34 <IncomingExchangeServer name="SQL01"/>
    35 </Email>
    36 </Server>
    37</CRMSetup>

Samstag, 4. August 2012

The Microsoft Dynamics CRM Q2 2012 Service Update – New delivery schedule

The Microsoft Dynamics CRM team is committed to delivering familiar, connected and intelligent CRM experiences to the 33,000 organizations worldwide that power their sales, service and marketing processes with Microsoft Dynamics CRM. We strive to balance a high standard of quality with our aspiration to deliver technology updates on a timely and frequent basis. Along those lines we are greatly excited about the important advances we have delivered across the last six months such as integrated social collaboration capabilities, a unified Microsoft Office 365 experience underscoring simplified cloud service management through common administration, billing and provisioning as well as important performance and business continuity features such as improved disaster recovery with in-region replication to further help protect data.

On July 19th, as we committed, our Q2 release will include Microsoft SQL Server 2012 support, Industry templates and certifications for our online service. After listening to the feedback from our customers and partners we are delaying availability of Microsoft Dynamics CRM Mobile and cross-browser support. These were previously scheduled to be delivered in the Q2 2012 Service Update, and we now plan to deliver them in the service update scheduled for Q4 2012.

At the heart of the Q4 release we are focused on delivering a more compelling customer experience in mobile and cross browser. A Q4 2012 Service Update Release Preview Guide detailing the new capabilities and interface will be published this summer.

We firmly believe that this updated plan puts us in a better longer-term position to deliver high quality solutions and capabilities that will excite our customers and partners.

In the meantime we understand there may be questions. Please see the Q&A provided below for more information.

Q&A

When will Cross-Browser be supported?

Answer: Cross-browser support will be available with the Q4 2012 Service Update.

Does this new plan result in planned capabilities from the Q4 2012 release being deferred?

Answer: No currently announced Q4 2012 capabilities will be deferred as a result of this decision. As a part of our bi-annual release cadence we work on multiple service updates in parallel. Merging the Q2 and Q4 2012 releases allows us to provide a better overall experience by combining cross browser support with user interface enhancements already planned for the Q4 2012 Service Update.

What does this mean for on premises updates?

Answer: Microsoft delivers regular updates to on-premise customers called rollups. Update rollup 10 is currently scheduled for release in August 2012.

What does this mean for the planned industry and regional compliance requirements/certifications?

Answer: Microsoft is committed to meeting key customer compliance requirements across industries and regions. Previously announced certifications will be available to new customers beginning in July 2012. Please check our CRM Connection blog here for the detailed list of certifications.

Can I get the Industry templates before the revised date of Q4 2012?

Answer: Yes, the following Industry templates are being made available in the Microsoft Dynamics Marketplace in July 2012.

  • Wealth Management
  • Non-Profit
  • Life Annuity Insurance Sales
  • Health Plan Sales

When will on premise customers receive SQL 2012 support?

Answer: Microsoft delivers regular updates to on-premise customers. Support for SQL Server 2012 will be included in Update rollup 10 currently scheduled for release in August 2012.

What do I do if I have an immediate requirement for Mobile prior to Q4 2012?

Answer: If you are unable to wait for a Microsoft delivered mobile solution we have Partner Solutions available here

Mittwoch, 1. August 2012

Microsoft Dynamics CRM Overview


zu mehr Dynami(k)cs.

 unterstützt Unternehmen bei der Optimierung Ihrer kundenorientierten Geschäftsprozesse. Mit den Dynamics CRM 2011 Modulen für Vertrieb, Marketing und Kundenservice bietet Microsoft Dynamics CRM 2011 eine schnelle, flexible und preisgünstige Lösung, die zu steter und messbarer Verbesserung bei allen kundenbezogenen Geschäftsprozessen führt.  

Automatisierung des Vertriebs

Dynamics CRM 2011 optimieren Sie mittels der vertrauten und intelligenten Funktionen von Microsoft Dynamics CRM Ihre Vertriebsinitiativen. Nutzen Sie die hoch intuitive Dynamics CRM 2011 Benutzeroberfläche und die eingebetteten Microsoft Office-Funktionen, um mehr Zeit mit Ihren Kunden verbringen zu können, die Vertriebszyklen zu verkürzen, die Abschlussraten zu erhöhen und Echtzeiteinsichten zu erhalten.

Service mit Dynamics CRM 2011

Microsoft Dynamics CRM erfüllt die gesteigerten Erwartungen von Kunden durch die Bereitstellung einer stabilen und flexiblen Servicelösung. Die Dynamics CRM 2011 Benutzer finden vertraute Funktionen vor sowie eine Oberfläche, die ihnen das Arbeiten auf eine individuelle, natürliche Weise ermöglicht. Diese intelligente Lösung stellt Servicemitarbeitern praktische und aufschlussreiche Informationen bereit. Das Ergebnis ist eine verbundene, teamorientiert arbeitende und integrierte Abteilung.

Marketing mit Dynamics CRM 2011

Setzen Sie auf eine flexible und benutzerfreundliche Dynamics CRM 2011-Marketinglösung, die für die Anforderungen Ihres Unternehmens entwickelt wurde. Verwandeln Sie jeden Kontakt in eine Verkaufschance, und nutzen Sie das unentdeckte Potenzial Ihrer Kundenbasis. Mithilfe der vertrauten und intelligenten Marketingfunktionen in Microsoft Dynamics CRM können Sie mehr auf effektive Weise vermarkten, die Produktivität verbessern und praktische Einsichten in Ihre Marketinginitiativen gewinnen.

Erweitertes CRM mit Dynamics CRM 2011

Häufig müssen Unternehmen weitere Beziehungen (Dynamics XRM 2011) verwalten, die für den Erfolg von wesentlicher Bedeutung sind – mit Mitarbeitern, Partnern, Lieferanten, Distributoren, Auftragnehmern und zahlreichen weiteren Stakeholdern, denen eine entscheidende Bedeutung zukommt. Microsoft Dynamics CRM kann auf einfache Weise an diese „Erweiterten CRM-Szenarien“ angepasst werden und den Wert aller Beziehungen steigern, deren Bedeutung und Eignung für das Unternehmen verbessern, die Qualität der betrieblichen Abläufe optimieren und bessere Einblicke in das Unternehmen bieten. http://www.dynamicsconsulting.de/microsoft-dynamics-crm-2011/dynamics-crm/

Sonntag, 22. Juli 2012

Web-to-Lead Forms or Web to any Entity & Dynamics CRM 2011

dynamics_crm_muenchen_webtoleadDynamics CRM Web forms simplify the process of capturing visitors’ or users information from the website into your Dynamics CRM system. It is designed to automate importing of information from website into CRM and to enable non-technical users to design and publish their own web forms. The User or let´s say the Poweruser is enabled to create webforms on a User Interface and only copy and paste the background create code into the content Web Management System like Wordpress, Blogspot, Typo3 or any other Web Content Management System or Custom Website.


Build a website form in less than 10 minutes! Stop Cutting and Pasting from Emails into Dynamics CRM - No Programming Required!


The Dynamics CRM Web Forms (Dynamics CRM Add-on from Dynamics Consulting) can be used for:

Capturing data (visitors) information
Communicating with website visitors
Conducting surveys Responding to user queries
Generating online sales Online Feedback
Creating Leads
Creating Cases

The  subscriptions per year is €449 per CRM organization which allows you to publish forms for any CRM entity and there is no charge per form submission. Hosting for the form is included

In the cloud version of Microsoft Dynamics CRM, there is a free build- in wizard called Internet Lead Capture found under the Sales tab within Dynamics CRM. Lead Capture does all the heavy lifting.

You can direct the web administrator to go there to scoop up the bits of HTML needed for a more useful and practical contact entry form.

If you have any questions let us know. Give us an call under +49 40 30 698 77 0
or drop an short email request to
support@dynamicsconsulting.de

Regards the Dynamics Consulting Team.

this is an Blogpost from Dynamics Consulting München
- Dynamics CRM Experts aus München -
http://www.dynamicsconsulting.de/2012/07/22/web-to-lead-forms-or-web-to-any-entity-dynamics-crm-2011/

Donnerstag, 7. Juni 2012

Microsoft Dynamics CRM Addons

Microsoft Dynamics CRM 2011 ist eine Customer-Relationship-Management Software aus der Microsoft Dynamics Unternehmenssoftware Familie. Im Gegensatz zu den anderen Dynamics-ERP Systemen basiert Dynamics CRM 2011vollständig auf Microsoft .NET und lässt sich sehr leicht in Visual Studio .NET Projekte integrieren. Microsoft Dynamics CRM 2011 ist eine vollständige Webanwendung basierend auf .Net 4.0 und IIS 7.

Mit sogenannten Microsoft Dynamics CRM Addons (Microsoft Dynamics CRM Addons  Plugins)

lässt sich die Funktion als aich Integration von Microsoft Dynamics CRM in alle beliebigen Richtungen ausweiten.

Die Erweiterungen / Add-ons für Microsoft Dynamics CRM Add-ons  arbeiten alle mit der Microsoft Dynamics CRM Addons Webschnittstelle die mit derVersion 2011 den Addons völlige neue Möglichkeiten bietet.

Mögliche Erweiterungs Addons für Microsoft Dynamics CRM 2011 die derzeit zur Verfügung stehen sind:

Microsoft Dynamics CRM 2011 PlatformMicrosoft Dynamics CRM 2011  CRM E-Mail Marketing Add-On
Microsoft Dynamics CRM 2011 CRM Activity History Add-On
Microsoft Dynamics CRM 2011 MS CRM Customer Portal PHP Add-On

Microsoft Dynamics CRM 2011 MS CRM Sharepoint Integration Add-On
Microsoft Dynamics CRM 2011 Email Verification Add-On

Microsoft Dynamics CRM 2011 Contact Update Add-On
Microsoft Dynamics CRM 2011 Auto Number Add-On
Microsoft Dynamics CRM 2011 Document PDF Creator
Microsoft Dynamics CRM 2011 Saluation Creator
Microsoft Dynamics CRM 2011 Sales Funnel Prozess
Microsoft Dynamics CRM 2011 Telephone Integration Tapi

Microsoft Dynamics CRM 2011 Telephone Integration Lync
Microsoft Dynamics CRM 2011 Telephone Integration Skype
Microsoft Dynamics CRM 2011 Documents Scanner

Microsoft Dynamics CRM 2011 Email Signature
Microsoft Dynamics CRM 2011 Quickbix Documents Suite 2011 Add-On
Microsoft Dynamics CRM 2011Quickbix Integration Suite 2008 Add-On

Microsoft Dynamics CRM 2011 Marketing Suite Add-On
Microsoft Dynamics CRM 2011 DashBoard Add-On
Microsoft Dynamics CRM 2011 Data Grid Control Add-On
Microsoft Dynamics CRM 2011 Document Manager Add-On
Microsoft Dynamics CRM 2011 Project Management Add-On
Microsoft Dynamics CRM 2011 Lead Management Add-On
Microsoft Dynamics CRM 2011 Sales Pipeline Management Add-On
Microsoft Dynamics CRM 2011 Customer Portal Add-On ASPX
Microsoft Dynamics CRM 2011 Leads Portal Add-On
Microsoft Dynamics CRM 2011 Notes Summary Add-On
Microsoft Dynamics CRM 2011 Social Networking Add-On (Twitter \ Facebook \ Linkedin)Microsoft Dynamics CRM 2011 Survey Add-On
Microsoft Dynamics CRM 2011 Alert Add-On
Microsoft Dynamics CRM 2011 Fax Add-On
Microsoft Dynamics CRM 2011Contact Photo Integration Add-On
Microsoft Dynamics CRM 2011Card charging Add-On
Microsoft Dynamics CRM 2011website analytics Add-On
Microsoft Dynamics CRM 2011Webform Integration Add-On
Microsoft Dynamics CRM 2011Sage 200 Integration Add-On
Microsoft Dynamics CRM 2011QuickLabel Add-On
Microsoft Dynamics CRM 2011Accounting Add-On



Microsoft Dynamics CRM 2011 for Ipad
Microsoft Dynamics CRM 2011 CRM for iPad Add-On (free)
Microsoft Dynamics CRM 2011 CRM for iPad Add-On (customizable)

Microsoft Dynamics CRM 2011 for IPhone

Microsoft Dynamics CRM 2011 CRM for iPhone Add-On (free)
Microsoft Dynamics CRM 2011 CRM for iPhone Add-On (customizable)

Microsoft Dynamics CRM 2011 for Android

Microsoft Dynamics CRM 2011 CRM for Andrid Add-On (free)
Microsoft Dynamics CRM 2011 CRM for Andrid Add-On (customizable)
Mobile Client MS Dynamics CRM 
MECRM (Microsoft Dynamics CRM)
Resco Mobile CRM
CRM Mobility (MS Dynamics CRM)
ME for Microsoft Dynamics CRM
MECRM Plus(Dynamics CRM + EAS)
CWR Mobile CRM 2011 (beta)
CWR Mobile CRM 2011 5.1
CRM Call Log Sync
Akvelon CRM Tracker

Important to know before going to the next Release of CRM 2011

Due to the planned Multi Browser Support of Dynamics CRM Release for the upcoming Release it can be nessesarry to update some Java Scripts.

You can start the work now and be prepared for the installation of the next Release of Dynamics CRM 2011.



For detailed information on the Java Changes , please review the official Microsoft Dynamics CRM blog post.

Samstag, 2. Juni 2012

Fixed: Import CRM 4.0 Organization on CRM 2011 Deployment Error


During an import of an new customer (from Dynamics CRM 4.0) to our Dynamics CRM 2011 Hosting
Plattform we fixed the folowing issues during the troubleshooting:

Here a short summary of the issue and
the  action plan.

[SCOPE] KBA-Z9H1Y2

ISSUE:

Import CRM 4.0 Organization on CRM 2011 Deployment Error CRM 2011 Exeption without any further details:
11:18:07|  Error| Installer Complete: OrganizationUpgrader - Error encountered
11:18:07|  Error| Exception occured during Microsoft.Crm.Tools.Admin.OrganizationUpgrader: Action Microsoft.Crm.Tools.Admin.UpgradeDatabaseAction failed.
InnerException:
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Data.SqlClient.SqlException: A severe error occurred on the current command.  The results, if any, should be discarded.
   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning()
   at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
   at System.Data.SqlClient.SqlDataReader.ConsumeMetaData()
   at System.Data.SqlClient.SqlDataReader.get_MetaData()
   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteScalar()
   at Microsoft.Crm.CrmDbConnection.InternalExecuteWithRetry[TResult](Func`1 ExecuteMethod, IDbCommand command)
   at Microsoft.Crm.CrmDbConnection.InternalExecuteScalar(IDbCommand command)
   at Microsoft.Crm.CrmDbConnection.ExecuteScalar(IDbCommand command, Boolean impersonate)
   at Microsoft.Crm.DataUpgrade.DeleteCompletedOldAsyncOperationsAction.Execute(Boolean upgradeJobsOnly)
   --- End of inner exception stack trace ---
   at System.RuntimeMethodHandle._InvokeMethodFast(IRuntimeMethodInfo method, Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeType typeOwner)
   at System.RuntimeMethodHandle.InvokeMethodFast(IRuntimeMethodInfo method, Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeType typeOwner)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at System.RuntimeType.InvokeMember(String name, BindingFlags bindingFlags, Binder binder, Object target, Object[] providedArgs, ParameterModifier[] modifiers, CultureInfo culture, String[] namedParams)
   at Microsoft.Crm.Setup.Database.DllMethodAction.Execute()
   at Microsoft.Crm.Setup.Database.DatabaseInstaller.ExecuteReleases(ReleaseInfo releaseInfo, Boolean isInstall)
   at Microsoft.Crm.Setup.Database.DatabaseInstaller.Install(Int32 languageCode, String configurationFilePath, Boolean upgradeDatabase, Boolean isInstall)
   at Microsoft.Crm.Tools.Admin.InstallDatabaseAction.Do(IDictionary parameters)
   at Microsoft.Crm.Setup.Common.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
InnerException:
System.Data.SqlClient.SqlException (0x80131904): A severe error occurred on the current command.  The results, if any, should be discarded.
   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning()
   at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
   at System.Data.SqlClient.SqlDataReader.ConsumeMetaData()
   at System.Data.SqlClient.SqlDataReader.get_MetaData()
   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteScalar()
   at Microsoft.Crm.CrmDbConnection.InternalExecuteWithRetry[TResult](Func`1 ExecuteMethod, IDbCommand command)
   at Microsoft.Crm.CrmDbConnection.InternalExecuteScalar(IDbCommand command)
   at Microsoft.Crm.CrmDbConnection.ExecuteScalar(IDbCommand command, Boolean impersonate)
   at Microsoft.Crm.DataUpgrade.DeleteCompletedOldAsyncOperationsAction.Execute(Boolean upgradeJobsOnly)


IMPACT / AUSWIRKUNG: 
Not able to complete Migration / Organization Import.
Possible Roleback to the still existing Dynamics CRM 4 Deployment


ROOT CAUSE:
This question has been solved and asker verified.For Access to this Solution please register by sending an request to support[@]dynamicsconsulting.de and request the cause/solution for KBA-Z9H1Y2
 
ACTION PLAN / NÄCHSTE SCHRITTE:
This question has been solved and asker verified.
For Access to this Solution please register by sending an request to support[@]dynamicsconsulting.de and request the cause/solution for KBA-Z9H1Y2

LABOUR / AUFWAND:

Twitter Delicious Facebook Digg Stumbleupon Favorites More

 
Design by Free WordPress Themes | Bloggerized by Lasantha - Premium Blogger Themes | Free Samples By Mail